1. Introduction
DSRConsult LLC ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and DataStatPro platform.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact information (email, phone number)
- Company or organization details
- Professional background and bio
- Account credentials and preferences
- Payment and billing information
- Communication records and correspondence
2.2 Technical Information
We automatically collect certain technical information:
- IP address and location data
- Browser type and version
- Device information and operating system
- Website usage patterns and analytics
- Cookies and similar tracking technologies
2.3 Research and Project Data
When using our services, we may process:
- Research data and datasets you provide
- Statistical analysis results
- Project files and documentation
- Survey responses and research findings
3. How We Use Your Information
We use your information for the following purposes:
- Providing statistical consultancy and research services
- Managing your account and user profile
- Processing payments and billing
- Communicating about services and updates
- Improving our services and platform functionality
- Ensuring security and preventing fraud
- Complying with legal obligations
- Marketing and promotional activities (with consent)
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing and billing
- Cloud hosting and data storage
- Email and communication services
- Analytics and performance monitoring
4.2 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights and property
- Ensure user safety and security
- Investigate potential violations of our terms
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Secure server infrastructure and access controls
- Regular security audits and updates
- Employee training on data protection
- Incident response and breach notification procedures
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Research data and project files are typically retained according to the terms of your service agreement.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Opt-out: Unsubscribe from marketing communications
- Consent withdrawal: Withdraw consent for data processing
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website usage and performance
- Provide personalized content and features
- Enable social media integration
You can control cookie settings through your browser preferences, though this may affect website functionality.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, in accordance with applicable data protection laws.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@dsrconsult.com
Phone: +966-56-9448612
Data Protection Officer: privacy@dsrconsult.com